Shipping policy
Shipping Fees
- $49 Standard Shipping
- Free Shipping on orders over $XXXX
- Not in a hurry? Your purchase is available for pick up from your selected store for up to 3 weeks.
Delivery Information
Estimated delivery times (business days) include dispatch time - Please note: at peak times of the year these times may vary:
| CBD | Regional | |
|---|---|---|
| NSW | 3-5 days | 4-7 days |
| NT | 3-5 days | 7-9 days |
Australian Deliveries
DHL may deliver your parcel with 'Authority to Leave' (ATL) if the location is deemed safe. This will include photographic proof of delivery. If you wish to opt out of ATL deliveries, you will need to contact DHL directly to make alternative arrangements.
Please note: Dr.Coool is not liable for any missing parcels that have a valid Proof of Delivery (POD) recorded by DHL.